Frequently Asked Questions
Your guide to premium optics and protective gear.
How do I know which lens tint is right for my environment?
We offer a variety of ChromaPopâ„¢ lenses designed for specific light conditions. For bright sun, choose our Dark Gray or Platinum mirrors; for low light or overcast days, our Rose or Yellow tints enhance contrast and depth perception.
What is the warranty policy on Smith helmets and goggles?
Smith Optics provides a limited lifetime warranty on goggles and a dynamic warranty on helmets against manufacturer defects. Please note that normal wear and tear or damage from crashes are not covered.
How should I clean and store my eyewear?
Always use the provided microfiber bag to clean lenses. Avoid using paper towels or clothing as they can scratch the coating. Store your gear in a cool, dry place away from direct sunlight to maintain the integrity of the frame and lens materials.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your gear before your next trip to the mountains or the coast.
Can I return an item if it doesn't fit correctly?
Yes, we offer a 30-day return policy for items in new, unused condition with original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Are your lenses polarized?
Many of our lifestyle and performance sunglasses feature polarized lenses to reduce glare from water, snow, and roads. Look for the 'Polarized' label on specific product pages for maximum eye comfort.